How to Motivate Usability Testers in 5 Minutes or Less

How to Motivate Usability Testers in 5 Minutes or Less

When you work with an emerging technology like speech recognition, there is lots of unknown territory. So when we executed usability testing for data collection last fall – with one thousand people in just eight weeks! – we had to make sure we provided enough guidance, but at the same time stay unobtrusive.

We also had to figure out how to motivate people quickly. Here are the most important things we learned.

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