Speech is one of the most powerful tools humans have access to. As such, speech recognition and voice-control are becoming more and more integrated with our technological devices, software, and online experience. It’s no wonder that in our increasingly busy and multifaceted lives, the promise of a more efficient way of interacting with the world around us is a major reason it is gaining in popularity both at work and at home. Luckily for us, SpeechTEK 2017 is here to showcase who and what is going to be the future of the industry.
We’ve been thrilled about SpeechTEK since it was announced and our excitement is only growing! In fact, we even wrote an article about Top Emerging Tech Conferences of 2017 – and, you guessed it – SpeechTEK was on the list.
SpeechTEK 2017, or “The Smart Customer Interaction Event,” will be held April 24th – 26th at Washington Marriott Wardman Park. It’ll host an array of guests including many C-level executives, customer service professionals, UI/UX engineers, speech solutions managers, and more. In addition, the event helps everyone learn about new and innovative ways speech technologies are impacting our everyday lives. Moving away from screens and keyboards, the tech that will be discussed and even introduced at SpeechTEK includes bots, conversational interfaces, and even advancements in virtual assistants like Siri. Most of all, with over 100 speakers and 70 info-sessions and workshops, the event offers a wide-eyed stare into the world of speech-related innovation.
Globalme is excited to announce that we will not only be attending, but also exhibiting for the three-day-long event! So, keep an eye out for us in the exhibition hall; we’ll be handing out goodies and prepped and ready to make some meaningful connections. Without further ado, here are a handful of the companies our team is excited to meet and hear from at SpeechTEK 2017:
Ever wonder what it would be like to speak to your customers along their journey? Splice Software has developed a cloud-based software that uses Big-Data and AI to help companies send voice automated messages to customers at exactly the right moment. With solutions based on various industries such as retail and banking, it’s only time before more companies adopt the technology in order to communicate better with their customers. President and CEO, Tara Kelly, will also be speaking at the conference! We can’t wait to hear what the future of this company and their technology will be like.
From crowd-funding to crowd-addressing, Jibo has been making waves in the speech tech industry for their social robot by the same name. This is because Jibo isn’t like any other speaking robot we’ve seen. It has a personality that includes a sense of humor and ability to not only be social, but also lead a conversation. It’s capabilities involve telling immersive bedtime stories, MC’ing family games and more. The best part of Jibo? He learns through his experiences; much like a human does! Hence, he learns to recognize faces and voices and even has his own set of mannerisms to help convey emotion. Both Robert Pieraccini, Director of Advanced Conversational Technologies, and Jonathan Bloom, Voice UI Designer, will be speaking at the event. We’re hoping to meet Jibo – and the team behind him of course – to learn as much as we can about this little robot.
Messing with Siri and Google Assistant is a fun pastime, but there are only so many things you can do with these virtual assistants. MindMeld hopes to change that by developing a conversational AI that’ll power the next generation of voice and chat assistants. We rely on virtual assistants for basic math, sending texts, or even the weather. However, one of the biggest issues with these assistants is that they’re slow and sometimes very inaccurate. Especially in comparison with the human mind, which can process information at a fraction of the speed that it takes modern AIs to. MindMeld takes advantage of recent advances in AI. As a result, expanding the capabilities of virtual assistants, and allowing them to understand users with human-like accuracy. Karthik Raghunathan, Director of Research, will be at SpeechTEK 2017; we hope to hear more about what’s under the hood of MindMeld.
Theatro is a tech startup pioneering the market’s first voice-controlled enterprise wearable for brick and mortar retail, hospitality, and manufacturing. Did you know that in-store communication between workers and the retailer’s information system still relies on technology from the 1940s? Theatro decided to take the current, walkie-talkie-based system and turn it on its head with their small, wi-fi enabled wearable. Needless to say, they’re making waves in the industry. By taking a one-to-many system that hinders productivity and turning it into the core of a retail system by using speech recognition, they’re heading one of the most innovative ways of implementing voice recognition into a new environment. We’re excited to hear what’s been going on, and where they’re headed with this technology.
Omila is another take on integrating the latest in speech technology and applying it in a customer service setting. Instead of navigating through complicated menus and option trees, Omila developed DiaManT to allow customers to have a natural conversation with an automated voice service. Operating under the belief that good technology and design is invisible to the user, Omila has created a seamless and thoughtful customer service experience. Luckily for us, their CEO, Dimitris Vassos, will be speaking at this year’s event; we’ll be able to hear all about the exciting advancements they’ve made!
UCIC, also known as the Unified Computer Intelligence Corporation, was founded in 2012 after a successful Kickstarter campaign for Ubi: The Ubiquitous Computer. Since then, UCIC has grown to become a trusted partner for those who being voice-interactive hardware products to life. With the experience of launching a product of their own up their sleeve, UCIC helps companies through the development life cycle of their voice integrated product; what their product needs, proof of concept, and testing prototypes. Ultimately, helping other companies to become market leaders with award winning voice enabled products. Who doesn’t want that? Leor Grebler, Co-Founder and CEO, will be representing UCIC at SpeechTEK this year. Hopefully we’ll be hearing about some of the fun devices they’ve been partnering with!
Future parents of autistic children may have an edge over earlier generations because of the extraordinary mother-father duo, Cuong Do and Lori Rickles, behind Identifor. The couple has an exhaustive background in technology and academia. As such, they’ve used their network to bring some of the brightest minds in science, education, and technology together. The result? A non-profit that creates a series of AI games which uses objective and quantifiable data to determine a child’s unique skill sets, how they think, and what interests they may have. As a result, Cuong and Lori created a tool designed help parents focus their energy on making their child’s life easier. We’re utterly inspired by the Identifor Co-Founders, and look forward to hearing more about the progress they’re making in this field.
Amazon Alexa Skills Kit
Amazon Alexa is amazing. It can play your favorite Spotify playlist, turn the lights on and off, and even control your thermostat (with the help of partner devices such as Nest, that is). While we thank Amazon for developing such a helpful device, we should also be thanking them for the Alexa Skills Kit. This API allows developers to give Alexa a new set of skills; pulling information from a specific web source, working with a new piece of smart home technology, or even booking an Uber. Therefore, giving way to more innovation in the realm of home and work efficiency. Ultimately, allowing for Amazon Alexa to be compatible with more connected devices on the market. Philip Hunter, Head of UX, will be presenting at SpeechTEK 2017; let’s see what he has in store for us!
Spoken Communications specializes in a conversational AI solution for contact center needs. In a new era of device-enabled consumers, businesses have been focusing their energy on examining interactions between agents and customers in order to help grow their business. With a growing demand of better customer service, Spoken Communications fulfills that need like no other. Spoken Communications uses their Spoken ConversationCenter to channel, manage, and analyze digital conversations – including voice. The head of Spoken Labs, Yishay Carmiel, will be speaking at this year’s event; perhaps we’ll learn more about how Spoken Communications is changing the face of customer service and consumer data.
Tony Lucas, CEO of Converse.AI, brings programing AI to the hands of just about anyone. Converse.AI allows users to program their own conversational AI and integrate it with a plethora of existing messaging apps such as Facebook Messenger, Twitter, and even Slack. By creating an easy-to-use platform, Converse.AI introduces an affordable AI option to many consumers, but also helps them understand how to program it. We’re looking forward to hearing about what’s been going on at Converse.AI during the conference; hopefully we can get a glimpse into what they’re doing next!
These are just a handful of the amazing companies that’ll be exhibiting and talking about their work at SpeechTEK 2017. So, it’s no wonder that we can’t wait to dive into the thick of it all. Not only is this a unique opportunity to hear about the up-and-coming innovations in the speech tech industry; it’s also an opportunity to network with our fellow speech tech enthusiasts and thought leaders.
Finally, if you’re interested in hearing more about Globalme and our localization, data collection, and testing services for voice-controlled devices, apps, and software, give us a shout. Don’t hesitate to reach out to grab coffee (or beer!) before, during, or after the conference. If you’re not going to be at SpeechTEK this year, give us a follow on Twitter for live updates.