Meet Cindy Ruan, HR Coordinator!
Cindy is focused on the people and culture of Globalme. You can think of her as our Values Champion.
Cindy originally joined Globalme in February 2018 in an Officer Manager/HR Assistant role, but felt herself gravitating more to the people side, which helped her blossom into her new role as HR Coordinator.
In addition to back-office HR tasks like payroll, benefits, and onboarding, Cindy heads the Globalme Social Committee, which is responsible for fun events like the annual company retreat to Whistler, summer BBQs, environmental initiatives, and giving back to the community.
“The fun stuff, you could say.”
Cindy is a rare commodity at Globalme: a true born-and-raised Vancouverite. Cindy was born in Richmond, BC—only half an hour from Globalme HQ—and has lived in the Vancouver area her entire life.
Cindy earned a Bachelor of Arts in Sociology at the University of British Columbia with the goal of becoming a social worker,
“I’ve always wanted to help people. I’ve always been curious about people in general.”
Post-graduation, Cindy shifted her focus to HR, earning an HR Management Certificate from Simon Fraser University and interning a recruitment firm, helping recruit English speakers for teaching positions in Asia.
Looking to expand her HR skill set, Cindy joined Globalme in 2018.
We asked her what attracted her to the role and what she loves about her day-to-day. Here’s what she said:
“What attracted me from the beginning about Globalme was the huge responsibility. In my last role, I was focused only on recruiting, but now I have to take on a lot more. It can be hard to be pushed out of your comfort zone, but I really like it. It’s challenging, but you learn so much.”
Cindy’s biggest challenge so far was planning the annual Whistler Retreat in 2019—a hugely successful event.
She’s also helped develop a new eLearning platform for onboarding, help drive the Health & Safety Committee, and plan giving back initiatives, such as volunteer efforts around Christmas time.
“On day one, I was shocked at how welcoming everyone was. Everyone was so friendly. ‘Do you have any questions? Do you want to grab lunch?’ It was so nice and welcoming.”
“I love the people here. They’re so friendly and we have such a diverse mix of cultures.”
Cindy is particularly proud of starting the Random Coffee initiative at Globalme, which connects people from different departments by sending them out on coffee outings together.
“At Globalme, we have 7 core values, and it’s amazing how everything we do here really does revolve around those values.”
Asked which value resonates most with Cindy, she chose Transparency.
“Transparency is really important here. Everyone’s made aware as to what’s going on and feedback is always encouraged. It’s really nice that every level of leadership always keeps you in the loop. They really involve their employees and they really care.”
Most of all, Cindy values the development she’s achieved, both within her role and as a person.
“There’s a whole career development toolkit we work through. ‘This is where I’m at now, this is where I want to be in 6 months, this is where I want to be in a year.’ You bring it to your manager and they really focus on making sure you achieve your goals together.”
And Cindy has seen personal growth too. When she started at Globalme, she was more nervous when public speaking.
“I’ve been pushed to make more announcements at company-wide huddles to introduce new initiatives we’re working on. Getting more experience talking in front of key stakeholders—and having someone push me on that—I really like.”
So what advice does Cindy have for prospective Globalme candidates?
“Don’t be afraid to take on challenges. A lot of people, when they’re given a task here, don’t immediately know the answer. But that’s okay. You do your research, learn, and present your findings back to the person who asked it of you. Be ready for lots of self-driven development.”
Fun Fact Speed Round
Time for a fun fact speed round!
What languages do you speak?
English and Cantonese (at home).
What’s your favourite place in the world (other than Richmond)?
I love Japan. The technology there blows my mind. They’re moving so fast and everything is so advanced.
I visited Tokyo and I’m going back soon. I just love sushi, so it’s my favourite place.
Do you have a secret hobby or talent?
Most people at Globalme won’t know this about me: I was part of the Royal Canadian Army Cadets program for 6 years, reaching to a Sergeant and Section Commander position.
They even sent me to Whitehorse for a whole summer when I was 14 years old. It was like summer camp. We went horseback riding, camping, and watching the northern lights. It was a cool way to meet kids from all over Canada.
I also have a coin collection. Any special edition of Canadian coins, my family collects them 🙂
What are you passionate about?
I try to go on a hike every weekend during the summer. My favourite hike is Joffre Lakes—I love the mint-blue water. And despite growing up here, I finally learned how to ski two years ago. So you can call me a “real Vancouverite” now.
Oh, and I also run marathons.
What’s your favourite TV show?
I love Ellen. I think she’s hilarious and I love how she uses her platform to give back. I went to her show in September of last year, and she had LeBron James and Channing Tatum as guests.
I really look up to her!
Join Our Team
We love working with Cindy, and we know you will too.
Want to join our team?