Develop your chatbot to understand and respond to multiple languages, and support your customers across the globe

CONSULTATION ON INCORPORATING LINGUISTICS IN THE DEVELOPMENT PROCESS

CHATBOT TRANSLATION, DATA, TRANSCRIPTION & LOCALIZATION QA FOR MULTILINGUAL CHATBOTS

LEXICON DEVELOPMENT IN 30+ LANGUAGES TO DEVELOP NATURAL SOUNDING VIRTUAL ASSISTANTS

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CUSTOM SOLUTIONS FOR LOCALIZING VIRTUAL ASSISTANTS

The challenge with developing multilingual chatbots and virtual assistants is that each system is different and requires different localization approaches, especially when it comes to AI-based virtual assistants. There are chatbots which are based on rules, while others function through machine learning, or a combination of both. We work with you to understand your needs and will support you throughout the development process, from advising on localization best practices early on, to the translation of your chatbots, lexicon development, data collection and localization testing processes.

MULTILINGUAL CHATBOT LOCALIZATION

The key to localizing chatbots and emerging technologies is to understand that localization is not just about translating text. When it comes to AI-based products such as chatbots, or other virtual assistants, cultural differences and nuances in language play an even more important role. Apart from translating responses, there are gender, personality, symbolics, communication preferences and the logic the bot uses to consider. Our expert linguists ensure that the final product sounds natural and is culturally appropriate.

LOCALIZED CHATBOTS USE CASES

The marketplace for chatbots and virtual assistants is expanding quickly, especially in fields like marketing and customer support. Considering that the majority of people use the internet in a different language than English, there is a great potential for offering consumers a better experience through localized chatbots. With AI-based chatbots getting smarter and smarter, the possibilities and user adoption of virtual assistants are only growing.

Talk to us about how we can support you in the development of your chatbot, whether you are looking to localize it in the future, need support with certain aspects of the process, or hoping to improve an already localized product.

HOURS OF VIDEO DATA

collected on the field

INNOVATIVE SOLUTIONS

across industries

FLEXIBILITY

when it comes to scenario setup

speech data collection Martin
Martin

Manager Data Collection at Nuance Communications

Globalme has provided exceptional services to the Data Collection team at Nuance Communications, Inc. They have supervised large scale data collection simultaneously in three different countries, consistently delivering quality data on or ahead of schedule. And this was done twice in short order – in Europe and in Asia. Especially notable is their dedication to constantly open lines of communication. We always receive prompt responses regardless of often significant differences in time zone. The team members are intelligent, professional, and passionate about the work they do. Their diligence and creativity in terms of problem-solving ensured the success of the project. Our continuing relationship with Globalme is a great asset to the company.

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